Compass Soft Wash Privacy Policy

Effective Date: March 30th, 2026

At Compass Soft Wash, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, or communicate with us by phone, email, or text message.

Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Property address

  • Information you provide when requesting a quote or scheduling services

  • Communications between you and Compass Soft Wash

How We Use Your Information

We use your information to:

  • Provide estimates and schedule services

  • Communicate about appointments and project updates

  • Respond to questions and customer service requests

  • Send invoices and payment reminders

  • Improve our services and customer experience

  • Send text messages regarding your requested services, appointment reminders, estimates, and important updates

SMS/Text Messaging

By providing your mobile phone number, you consent to receive text messages from Compass Soft Wash related to your requested services. These messages may include:

  • Estimate notifications

  • Appointment confirmations and reminders

  • Arrival notifications

  • Service updates

  • Invoice and payment reminders

  • Customer support communications

Message frequency varies based on your interactions with us.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving text messages at any time by replying STOP to any message. Reply HELP for assistance or contact us directly.

Information Sharing

Compass Soft Wash does not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to:

  • Process payments through secure payment providers

  • Comply with legal obligations

  • Protect our legal rights or prevent fraud

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain customer information only as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.

Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors use our website and improve the user experience. These tools do not collect sensitive personal information.

Your Rights

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your information, subject to legal or business recordkeeping requirements

To make a request, please contact us using the information below.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Compass Soft Wash

Website: https://www.compasssoftwash.com

Email: [Your Business Email]

Phone: [Your Business Phone Number]

Changes to This Privacy Policy

Compass Soft Wash may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.